I got Handicare Stairlift for my aging mother. They
just seem to be the closest to me and the most likeable.
The installation team was fabulous. So I'm also very
impressed with the stairlift. It has made my mother's
life better by 100%.
My husband had a stroke and we decided to go to Gatti
Pharmacy in Indiana for a stairlift. A rep came down and
explained all the Handicare Stairlift features. And
about five days after, we have our stairlift. The
workmen were here in and out in a day and they cleaned
up after themselves. They were wonderful and very
thoughtful. They made sure we understood every feature
before they left. Our straight stairlift is nice and the
cost is very reasonable. It’s a little tight, but we can
get around it. We both use it every single day and we
enjoy it very much.
Original review: Aug.
2, 2018
My husband is handicapped about going up and down the
steps and because we were afraid of him falling, we
needed a stairlift for mobility. The other stairlift
providers said that my stairway was too narrow and they
wouldn’t put one in for me, so I went with Handicare and
bought the straight stairlift. Interacting with the reps
during the sales visit was excellent and they were all
super people to work with. The two installers who came
were also super. They couldn’t do enough to make us
comfortable and help us out. The Handicare stairlift is
perfectly good and we love the way it works. The quality
is very good and it's worth it.
My son is in a wheelchair so we decided to purchase a
stairlift. Handicare Stairlifts has good reviews and
they were responsive when I called them. The rep came
out twice for the sales visit and he told me all my
different options. He was very responsive and forthright
with me about what my options were and he was thorough
and upfront about what would work best and what
wouldn't. Then I made an appointment and went to the
office, and he showed me all the different options.
Overall, he did a good job. We had a straight stairlift
installed and its quality is pretty good. How it fit
into our stairwell was as good as it could be, given the
space that we were working with. The stairlift was an
expensive purchase and it was not covered by insurance,
but it has been great and it has made it easier to get
my son around. I was very pleased with our experience
with Handicare Stairlifts.
Original review: Aug.
3, 2018
My legs got worse and I couldn’t do steps. I tried
going up with the kids helping me for a while, but it
was too much of a struggle. So, I figured stairlifts are
worthwhile. I got one from Handicare and their sales
visit was all good. I got the straight one and its
perfect for my stairwell. Its ride is very fluid and
I’ve no trouble with it.
I'm on oxygen, and it was hard to get up and down the
stairs. I bought a straight, indoor stairlift from
Handicare. They were a little cheaper than other
providers. Handicare's rep was a really nice person,
very personable and nice to work with. I appreciated
that she came, saw what I needed and didn't try to sell
the most expensive thing to me. The installers were
super and really nice people, too. They really cared
about what they were doing and they showed me how to use
the stairlift. The stairlift is great. Everything folds
up if somebody needs to get past it. I've had it since
May and it has made my life a whole lot easier. Before,
I just really stressed about having to go downstairs
and, now, I don't.
Handicare stairlift was expensive, but I got it on
sale at 20% off so it saved me quite a lot of money. The
rep went on a sales visit and did a good job personally.
They told us everything we needed to know about it. The
guy who installed it was very pleasant and informative,
too, and he was finished in one day. The stairlift is of
good quality. We've got one of the fold-up arms that
come up. It was pretty easy to fold up myself. I got
problems walking up and down the stairs so I got a
stairlift, but I still go up and down the stairs myself
as much as I can. I use the stairlift when it is
necessary.
Using the Handicare stairlift has been helping and
making a big difference in the life of my elder who
needed a stairlift. A rep showed up and he was very
nice, and he showed me the steps in getting the
stairlift. We gave him the measurements of our stairs
and then he ordered the unit. We got a curved stairlift
from them. Then the installers came on time and they
installed it, and they did a demonstration on how to use
it. We've got wide stairs upstairs and it fits okay into
the stairwell. The stairlift is expensive but its
quality is good.
Original review: July
25, 2018
I’m an amputee and my one leg and my arm were giving
out from going up and down the stairs of the house I had
before. Then when we bought a new house, everything is
on one floor, but it has a garage and a bonus room,
which I made into a music room. So I had two Handicare
stairlifts put in to make it easy for me to use the
stairs. The sales representative was a good guy. You
couldn't get a better salesperson than him. He made a
special appointment on a Saturday for us and he said he
wouldn’t be comfortable selling me one until I tried it.
So we tried a few of his different stairlifts. Then the
technicians put the straight stairlifts in the next day.
After it got finished, they showed us how it worked and
explained what to do if the power went out.
The very next day, one of the stairlifts got a short
in it and it wouldn’t stop beeping. The guy wanted to
come right then, but it was late in the evening so we
told him not to. But he was here at 8 o’clock the next
morning to fix it. He found out that something was
pinching a wire in the chair and would cut a wire the
way it was made. He said he was gonna write it up that
this pair of new chairs had a flaw and he even went and
fixed the one that didn't need to be fixed, so it
wouldn't happen to it. Other than that, it’s easy for me
to get in and out of the stairlift and it’s quiet. A lot
of times, I'm up during late at night and my wife
doesn't even hear me when I ride that thing up the
steps. I love both of my Handicare stairlifts. And I
would recommend them to anybody.
My wife has fallen down the steps and injured herself
seriously. We live in a two-story house and had to have
a stairlift installed. I used to work for the company, a
local dealer, that sells Handicare stairlifts. It was
after I was let go that I knew that there were a lot of
people that serviced handicaps with their oxygen tanks.
I talked to John and he mentioned a few or higher-end
models, but we settled for what he suggested, which was
Handicare. I trusted him and I got the stairlift.
I personally know the installation team and they were
good. We have a straight stairlift installed and it's
tight. The space was narrow and the steps were steep.
According to them, we only had an inch or two to spare.
That aside, the stairlift is great for my wife. I like
the quietness of the stairlift and also that it has
remote controls. It has the feature that lets it fold-up
at the bottom which is nice. Also, the cost was adequate
and it was right where I thought it should be. Plus, if
we ever move out of here, the stairlift will be a good
sales feature. Overall, I'm highly satisfied and would
recommend Handicare to others.
Original review: March
2, 2018
We have elderly people living with us and they needed
the lift. We got feedback online and from some other
people that had bought stairlifts. It seems like
Handicare's reputation and quality was better than some
of the other ones out there. The rep I dealt with was
excellent as far as explaining to us what it was, what
we are getting and what was involved. We have a turned
staircase in the house so the stairlifts are required to
be ordered. He had recommended that he could put a
straight line in for us while the other one was on order
so we get us at least most of the stairs down. He even
did that while we were waiting for the custom built ones
and it took six weeks to get it. He always gets back to
me and kept me posted on what was happening. He
represented well and did a good job.
The installer did a professional job and the
installation looks fine. The stairlift looks well-built
and I'll be very happy if a year from now it's still
doing the same thing. In terms of the cost in relation
to the quality, it is very competitive. We had it for
two weeks and so far it seems to do the job. We’ve been
very happy so far and I would tell a friend not to
hesitate to use Handicare.
I have lung cancer so I needed a stairlift. I like
Handicare's price so I bought a straight type unit from
them. Their installation team was nice and showed me
everything about the stairlift, how it works and where
its batteries were. It's good and it has saved me steps.
I haven't had the unit that long but I really like it. I
had a good experience with them.
I needed help getting up the stairs, and the
occupational therapist that I was working with at that
time recommended Handicare Stairlifts. I talked to the
reps and they seemed reasonable and could meet my needs
pretty quickly. The straight stairlift that I got is as
compacted as I imagined it should be, and it fits fine
inside of the stairwell. We had to decide whether or not
to take the rails on both sides of the stairs, and we
decided to take one rail out so we could put the
stairlift closer to the wall. But I still want to
install a rail that's more pressed to the wall behind
that, so that we could still have rails on both sides.
The quality of the stairlift is okay, the ride is pretty
good and I feel safe enough. I'm also not falling down
the stairs anymore, which is its major feature.
However, I was a little concerned at first because
our stairlift is quiet going down but coming up, where
it's more underloaded, it hums a little more. The
stairlift that we tried out in the store was a little
quieter going up. I had the technicians come out to look
at my stairlift, but they didn't think anything was
wrong or unusual. They just put a bit more lubricant on
it to make sure the noise is bearable. The model that we
got has the post of the seat on one side, and it extends
out over the seat. I'm a little worried that it will sag
at the end of that seat, but it hasn't so far. That
model was also the more inexpensive version. They didn’t
have another option and I didn't want to wait, so it was
the one we had to choose. The Handicare stairlift has
been worth a peace of mind and I would recommend them.
Original review: Nov.
25, 2017
My wife keeps having trouble going up the steps so I
called Walnut Medical and Handicare was what they
handled. I paid $3100 and the stairlift seems to be
working good. It's predominantly for my wife but if it's
sitting there and I have to go up for a reason, I jump
on it and go too. But if we don't want to use it, we can
also walk up the steps easily because the seat, footrest
and both arms go up. The staircase is straight shot here
and as far as that goes, the Handicare stairlift can't
be beat.
Original review: Nov.
20, 2017
My mom's all set and happy with Handicare Stairlifts.
She has COPD and she can't get up and down the stairs.
Somebody had a used Handicare stairlift that was
available through Adaptech and that one was less
expensive so we got her that for her. It's the straight
option stairlift and it's perfect. The quality is very
nice, it rides well and it’s not noisy.
I couldn't walk up the steps anymore. My daughter had
Handicare installed for the steps, straight up. It's
good quality, and regarding the noise level, I can
hardly hear it. I'm safe and it's made it easier for me
to go upstairs to my bedroom and my bath. It's also good
that it’s got a remote and I would recommend Handicare
if others needed a stairlift.
Handicare was recommended to us by people who had
done it. The representative who helped with our purchase
was very informative and covered all of the questions
that we had about it. He also did the installation and
he did fine, only took about two hours. Overall,
Handicare has good people, good price, and it's a good
equipment.
Original review: April
27, 2017
I was researching stairlifts for my wife and when I
was reading the history of Handicare, they seemed to be
a company with a good background and it gave me the
trust in calling them up. There were two people I dealt
with. Edward was the person who installed the stairlift.
A second person came towards the end to give him a final
assist. Both were very knowledgeable and helpful. It was
a positive experience. My wife goes well with the
stairlift and I’m amazed that I can get up and down the
stairs without any trouble. The results that were
achieved were beyond our expectations.
Original review: April
5, 2017
I ordered in November and it was install January 3,
2017. I had problems with the delivery day but they
managed to have it delivered in time. Great customer
service and a great job done by the Orlando office. This
was installed for my mother-in-law who happens to be 95
years old and I live on the second floor. It was a
blessing for her to be able to come up and down with
ease. It was the best three months she had living in
Florida for the winter season. I'm hoping she makes it
again next year and next year and next year. If not then
it was worth every penny to see the joy in her face.
Again Handicare great job on your services and your
effort in coming through to get this installed in a
timely manner.
Handicare was willing to come out to the house right
away and give an estimate. Interactions with their sales
reps were good, as well. They were fast and knew
everything about their product. The installer was also
great and knowledgeable. I really like the stairlift.
It’s like having an elevator to get to the second floor.
I just had gone through two back surgeries so I was
struggling to get up the steps but thanks to Handicare,
I'm getting up and down the stairs now. I found the
company through the ConsumerAffairs' site and their
free-form stairlift conformed to our stairwell much
better. During purchase, a young man designed a program
which was very good. They have a computer-aided design
system that let us put down little markers and they can
calculate the chair lift/chair slope for the rail all
the way up. I could see a computer-generated
illustration of what it looks like in our stairwell or
how much of the stairwell it takes up. Also, the
product's made separately in Holland, assembled and
tested, before it comes here to be put in.
One guy started installation then another joined him
later on. I let them have their space because they had a
lot of parts to put together and they did it well within
the time that they said they would when it got here. And
it works. The chair is self-centering even if we have
vicious slope changes. We have a two-run staircase with
a one-step well halfway up. So, the chair has to go up,
level out, change, and then guide itself into a climb to
get up. It pulls down around the bottom of the stairwell
all the way into a parking place. It’s perfect and our
landing is big enough that it’s far enough away from the
stairwell that I don’t lose any traffic to it. And it
folds out of the way, too. So far, I would recommend
Handicare. Their system, though a bit more expensive
than the others, fits our needs better.
I did a lot of research after I had already committed
to another company. I’ve read some of the comments about
their chairlift and they were negative. So I looked up
the number one stairlift in Florida and the one for
Handicare came up. It was good that I did that because I
know I’m happier with the stairlift that I bought from
Handicare than I would have been with the other one.
Handicare has a lifetime motor guarantee and their
extended warranty also was beneficial.
The representative was great, courteous, professional
and knowledgeable about the product. The explanation of
the product and the warranties and the features sold me.
The installation of the product was really quick and the
installer did a very professional job too. He had given
me a step-by-step on how they did it because my husband
was very concerned. We just put new carpet in, and the
installer was explaining exactly where he would put it
and how it’d look against the wall and some extra safety
tips.
I feel very secure on the stairlift and it’s
comfortable. I can now get upstairs and be with my
family. I’m very satisfied with Handicare. I would
definitely recommend it to anybody who had any stairs.
As a matter of fact, my husband is thinking of putting
one outside for me ‘cause I haven’t been able to go back
down off our deck for the last four years.
Our experience with Handicare Stairlifts has been
very good and very efficient. It was the most accessible
from where we live at the time that we got it and the
rep who assisted us with our purchase was fabulous. He
was very personable and very knowledgeable, and answered
all our questions. He did not try to push for us to get
it. He just explained the different options and was very
helpful. He was very clear about the warranties as well.
He also told us that we can remove it if we ever sell
the house and take it with us which was a revelation
that I hadn't even thought about.
When the chair tilted when my husband tried to get
out of it a couple of days ago, Handicare sent someone
out this morning and he knew exactly what the problem
was. It had something to do with a bolt and he fixed it
immediately. He came early and was efficient. Handicare
has made my husband's life a lot more enjoyable. The
stairlift is convenient for him. It gets him up to our
second floor without him struggling up the stairs, which
was becoming harder and harder for him.
I liked the price of Handicare compared to another
provider so I purchased from them. Their sales rep was
very nice, informative, and helpful. He took his time to
explain and went all out his way, so we really
appreciated that and he was more impressive than the rep
from another provider. That same guy took care of the
installation. He showed us how to use the stairlift,
made sure that we use a safety belt. He also showed us
the paperwork in case we wanted a tax return. We felt
like he had our best interest in mind and we were
grateful for his service. If ever we wanted to take the
stairlift out or move it or give it back, they can help
us do all of them. I love it. I could just sit in the
chair and press the button to go up, and I don’t have to
worry about taking up the flight. Overall, they were
very good. When we asked for assistance, they came and
did the job right away.
I did a search for stair lifts and I like Handicare
Stairlifts' price and the lack of negative comments and
rip-off so we went with them. We had several companies
who gave us a call and tried the hard sell on us even
though we told them we weren't interested. We compared
what was offered by different companies and Handicare
was by far, the most reasonable, not only on price but
also in their presentation of the material. Also, our
interaction with their reps has been a very good
experience.
Their installation team was fine. However, there’s a
two or three inch gap between the lift installed and the
wall going up the stairs. My wife thought that it should
have been a bit closer but I don't blame them because
they asked me whether that was okay for me when putting
it in and I said it's okay. But she would have liked it
to have been a few inches closer to give us more room on
the stairs. Nevertheless, it looks good and it operates
very well. I've used it quite often since it was
installed and it's a good system. Overall, it was a very
pleasant experience and I appreciated their
professionalism.
When we called Handicare, their people came the next
day to talk and it didn’t take long at all. Their
installers were very quick and they cleaned up after
themselves. They talked to my son about how to operate
it. The sales rep also came back and worked with me
afterwards because I felt panicky when I was on the
stairlift. He was a great help to me. I feel much safer
and I’m no longer panicky on it. I was having difficulty
on the steps, but now the stairlift helps me stay in my
own home.
I needed a stairlift and found Handicare online. I
visited them, and the owner was really nice and answered
all my questions. The purchase was a pretty quick
transaction. The Handicare stairlift works great, no
problems with it. I feel confident that Handicare would
be there if anything goes wrong. Also, I like that it's
a local company. Overall, Handicare Stairlifts met my
needs very well.
My previous stairlift died so I replaced it with a
Handicare Stairlift. This new one is working beautifully
and its installation was pretty simple. The team that
did it was courteous and cleaned after themselves. A guy
from Handicare has repaired stairlifts at my house as
well as my mother's, and he was excellent. Actually,
we're in line to get one exactly like my mother's and
overall, our experience with Handicare Stairlifts has
been very satisfying.
We had nothing but good experience with Handicare's
reps and installers. And we're very pleased with
everything associated with the stair lift. The up and
down feature worked well for my husband.
I purchased a Handicare stairlift about 18 years ago
for my mother. I have one now and I’m enjoying it very
much. It’s a wonderful thing because it makes it easier
for me to get from one level of my house to the next.
Plus, it gets what I need like my groceries up to my
second level. Not to mention, the Handicare
representative was helpful. He came out because my
stairlift was broken and he secured me a new one. He
knew what I needed and installed it in a timely manner.

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